Reference

How clup4d Handles Your Privacy

When you open an account with us, you share personal and payment details — and we take that seriously. This policy explains exactly what we collect, why we collect it, and what rights you hold over your own data at any point.

Account data protectionDANA, OVO, GoPay wallet handlingYour right to access or deleteCookie and device data clarityContact us to raise any concern

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or remove data we hold on your account, our support team handles those requests directly. You can also reach out if you spot unusual account activity or want to understand how a specific piece of your data is used — we'll respond with a clear explanation, not a form letter.

HOW WE PROTECT IT

Data Handling You Can Check

We apply layered security across account data, payment records, and session logs. SSL encryption covers data in transit; stored account records are access-controlled and reviewed regularly. Below are the four areas we manage most actively on your behalf.

Cookie and Session Data

We use session cookies to keep you logged in and remember your lobby layout. You can clear these through your browser settings at any time without losing your account data.

Account Security Practices

Every login triggers an OTP check to your registered contact. If you notice a login you didn't make, contact us immediately via live chat and we will lock the account pending review.

Data Retention Policy

We keep transaction records, including DANA, OVO, and GoPay payment logs, for as long as required to resolve disputes and comply with applicable law. Once that period lapses, records are deleted.

Requesting Changes or Deletion

Submit a written request via email or live chat. We will confirm receipt, identify what data is held, and process your correction or deletion request within a reasonable timeframe under applicable law.

What Data We Collect and Why

clup4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you submit when registering — your name, contact details, and the e-wallet identifiers linked to your account such as DANA, OVO, or GoPay account numbers. We also log device data, session activity, and IP address to verify account access and maintain security.

1
Payment transaction records are stored to support withdrawal verification and any dispute you raise with our support team. We do not sell your personal data to third parties for marketing. Data shared with payment processors — including DANA, OVO, and GoPay — is limited strictly to
2
what is needed to process your transaction. Cookies and browser data help us remember your session preferences and serve the lobby correctly on your device. Players in Semarang and across Indonesia accessing the platform should note that availability and data handling may vary depending on local
3
law and the region in which access is permitted. You can ask us at any time what data we hold on your account, request a correction, or ask for deletion where permitted by applicable law. Submit those requests through the support channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Questions We Hear Most

These are the questions we get asked most often about how your data is managed on this platform. If your question isn't covered here, live chat is the fastest way to get a direct answer from our team.

We store your name, registered contact, and the e-wallet identifiers — DANA, OVO, or GoPay — you link at registration. Device and session data is also logged to protect your account from unauthorised access.

Your e-wallet details are shared only with the payment processor handling your transaction. We do not pass wallet identifiers to advertisers or unrelated third parties under any circumstances.

Send a request through live chat or email with your registered account name. We'll confirm what data is held and send you a summary within the timeframe required by applicable law.

Yes. Submit a deletion request via email or live chat. We retain certain transaction records as long as law requires, but all other personal data will be removed once that period ends.

We use session and preference cookies to keep the lobby working correctly on your device. You can disable or clear cookies in your browser settings; this won't delete your account or payment history.

GoPay and other payment logs are retained for the minimum period required to handle disputes or comply with applicable law. After that period, records are deleted from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoEligible Region Note Appclup4d App

How clup4d Handles Your Privacy

Reach Us About Your Data

Data Handling You Can Check

Cookie and Session Data

Account Security Practices

Data Retention Policy

Requesting Changes or Deletion

Privacy Questions We Hear Most

01 What personal data does clup4d store when I register?

02 Is my DANA or OVO account number shared with anyone else?

03 How do I request a copy of the data held on my account?

04 Can I ask for my account data to be deleted?

05 Does clup4d use cookies, and can I turn them off?

06 What happens to my GoPay transaction logs after I close my account?

Privacy Policy

Related pages

Related pages